Shipping Policy
Order Processing
All orders placed on the LUMYXO website are processed as quickly as possible.
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Destinations
LUMYXO offers shipping to multiple international destinations.
Shipping availability may vary depending on the location and applicable delivery services.
Customers are responsible for ensuring that their shipping address is accurate and complete at the time of purchase.
Delivery Times
Delivery times may vary depending on the destination country and the shipping method selected at checkout.
Estimated delivery times are provided as a guideline and may be affected by factors such as:
• customs processing
• carrier delays
• high seasonal demand
• unforeseen logistical circumstances
Shipping Costs
Shipping fees are calculated at checkout based on the destination and shipping method selected.
From time to time, LUMYXO may offer promotional free shipping during special campaigns or events.
Order Tracking
Once your order has been dispatched, a tracking number will be provided.
Customers can monitor the progress of their shipment using the tracking link provided in the shipping confirmation email.
Customs and Duties
For international shipments, customs duties or import taxes may apply depending on the destination country.
These charges are the responsibility of the customer and are not controlled by LUMYXO.
Shipping Delays
While we strive to ensure timely delivery, LUMYXO cannot be held responsible for delays caused by shipping carriers, customs procedures or external factors beyond our control.
Contact
For any questions regarding shipping, please contact:
LUMYXO
Email
support@lumyxo.com